Privacy Policy
Privacy Policy - Data Protection & GDPR Compliance
Your privacy matters to us. Learn how Install Solar Panels Limited protects and handles your personal information in compliance with GDPR and UK data protection regulations.
Last updated: 27 November 2025
1. Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Name, email address, phone number, and postal address
- Property details for solar installation quotes
- Energy usage information and preferences
- Payment and billing information
- Communication preferences and feedback
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and browser information
- Pages visited and time spent on our site
- Device information and operating system
- Referral sources and search terms
2. How We Use Your Information
We use your personal information to:
- Provide solar installation quotes and consultations
- Schedule and manage installation appointments
- Process payments and manage billing
- Communicate about your project and provide customer support
- Send relevant updates about our services (with your consent)
- Improve our website and services
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information. We may share your information only in these circumstances:
- With trusted service providers who assist our operations
- When required by law or to protect our rights
- With your explicit consent for specific purposes
- In connection with a business transfer (merger, acquisition, etc.)
4. Data Security
We implement appropriate security measures to protect your personal information:
- SSL encryption for data transmission
- Secure servers and regular security updates
- Limited access to personal data by authorized personnel only
- Regular security audits and monitoring
5. Your Rights (GDPR)
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate information
- Erase your data in certain circumstances
- Restrict processing of your data
- Data portability
- Object to processing
- Withdraw consent at any time
To exercise these rights, contact us at privacy@installsolarpanels.co.uk
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience. See our Cookie Policy for detailed information about the cookies we use and how to manage them.
7. Contact Information
For privacy-related questions or to exercise your rights, contact us:
Install Solar Panels Limited
Email: privacy@installsolarpanels.co.uk
Phone: 01257 367 088
Address: [Your Business Address]