Accessibility Statement

Install Solar Panels Limited is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards.

We believe that everyone should have equal access to information about solar energy solutions, regardless of their abilities or the technology they use to access our website.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Website Features

• Responsive design that works on all device sizes
• High contrast between text and background colors
• Text can be resized up to 200% without horizontal scrolling
• All interactive elements are keyboard accessible
• Images include descriptive alternative text
• Forms have clear labels and error messages
• Headings are used to organize content structure
• Links have descriptive text that makes sense out of context

Assistive Technology Support

• Compatible with screen readers (JAWS, NVDA, VoiceOver)
• Works with voice recognition software
• Supports keyboard-only navigation
• Compatible with browser zoom features
• Works with high contrast mode

Our website is designed to work with:

We continuously work to improve accessibility. Currently identified areas for improvement include:

• Some third-party embedded content may not be fully accessible
• PDF documents are being updated to meet accessibility standards
• Some complex interactive elements are being enhanced

We are actively working to address these issues in future updates.

Physical Consultations

• Home consultations available for customers with mobility limitations
• Written materials available in large print format
• Sign language interpreters can be arranged with advance notice
• Alternative communication methods (email, text) available

Customer Support

• Multiple contact methods (phone, email, online form)
• Extended response times available if needed
• Technical documents available in accessible formats
• Installation instructions provided in multiple formats

We welcome your feedback on the accessibility of our website and services. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

When contacting us about accessibility, please include:

• The specific page or feature you're having trouble with
• The assistive technology you're using
• A description of the problem
• Your preferred format for our response

We aim to respond to accessibility feedback within 2 business days.

We are committed to continuously improving accessibility through:

• Regular accessibility audits and testing
• Staff training on accessibility best practices
• User testing with people who use assistive technologies
• Staying updated with accessibility standards and guidelines
• Incorporating accessibility considerations into our development process

This accessibility statement was prepared in accordance with:

• The Equality Act 2010
• The Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018
• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA

If you're not satisfied with our response to your accessibility concerns, you may contact the Equality and Human Rights Commission or seek legal advice.